Privacy Policy

Your privacy is important to us. Learn how Global Process Management collects, uses, stores and protects your personal information.

Who We Are

Global Process Management Ltd. (GPM) is a New Zealand-based engineering, automation and manufacturing company. We are committed to protecting your personal information and handling it responsibly in accordance with applicable privacy legislation.

Global Process Management Ltd.New Zealand
info@globalprocess.co.nz

Information We Collect

We collect personal information when you voluntarily provide it through contact forms, enquiries, subscriptions, resource downloads or job applications. This may include:

Name
Company
Email address
Phone number
Country
Project information
Contact form messages
Newsletter subscriptions
Resource downloads
Job applications

How We Use Information

We use personal information for legitimate business purposes and do not sell or rent it to third parties.

Respond to enquiries and requests
Prepare proposals and technical quotations
Deliver engineering and automation services
Provide customer support and after-sales service
Improve the website and digital services
Maintain business records and meet legal obligations

Cookies

Our website may use cookies to provide essential functionality, understand website usage and improve the visitor experience. Cookie preferences can be managed through the consent tool or browser settings.

Essential Cookies

Required for core website functionality and security.

Always active

Analytics Cookies

Help us understand how visitors use the website and where improvements are needed.

Optional

Marketing Cookies

Used only where applicable and after the visitor provides consent.

Consent required

Third-Party Services

Trusted service providers may support our website and business systems. They must protect the information they process and use it only for the agreed purpose.

Website Hosting

Secure infrastructure used to operate the website.

Website Analytics

Aggregated performance and visitor insights.

Email Services

Delivery of requested messages and notifications.

Cloud Services

Secure storage and processing for business operations.

Data Retention

Personal information is kept only for as long as necessary for the purpose for which it was collected, or as required by law.

Contact enquiries: define the approved retention period
Client records: retained as required for contractual and legal purposes
Job applications: define the approved recruitment retention period
Newsletter records: until consent is withdrawn

Security

We use appropriate technical and organisational safeguards to reduce the risk of unauthorised access, disclosure, alteration or loss.

Secure website connections
Restricted access to business systems
Security monitoring and maintenance
Internal privacy and security procedures

Your Rights

Subject to applicable law, you may have rights regarding the personal information we hold about you.

Access

Request a copy of your personal information.

Correction

Ask us to correct inaccurate or incomplete information.

Deletion

Request deletion where the law permits it.

Withdraw Consent

Withdraw consent for optional processing.

Privacy Complaint

Raise a concern about how your information is handled.

International Transfers

Where information is processed outside New Zealand, we take reasonable steps to ensure appropriate privacy and security safeguards apply. The wording of this section should reflect the actual countries, systems and service providers used by GPM.

Children's Privacy

Our website and services are intended for business and professional audiences. We do not knowingly collect personal information from children. Add the legally approved minimum age and response process here.

Policy Updates

We may update this Privacy Policy to reflect changes to our practices, technology or legal obligations. The effective date should be displayed clearly in the page title area or at the beginning of this content.

Contact Us

For questions, concerns or requests relating to privacy, contact the person or team responsible for privacy at GPM.

Privacy Contact Global Process Management Ltd.
info@globalprocess.co.nz +64 3 974 5545 / GPM-HELP New Zealand
Contact Our Privacy Team

Compliance & Standards

GPM is committed to responsible information handling. Confirm the legal references below with the appropriate legal or privacy adviser before publishing.

Privacy Act 2020

Describe how GPM complies with the New Zealand Privacy Act 2020 and applicable information privacy principles.

GDPR, where applicable

Explain whether and when GDPR obligations apply to visitors, prospects, clients or employees in the EEA.

International Practices

Summarise the safeguards used when information is processed across countries or by global service providers.

We Protect Your Data

Appropriate technical and organisational safeguards help protect personal information.

Your Rights

Visitors can contact GPM to request access, correction or other rights available under law.

International Standards

Privacy safeguards should remain consistent when information is processed internationally.

Questions?

Contact GPM directly with questions about privacy or personal information.